BPG · Weekly Operations Dashboard

FIELD SERVICE ROSTER  ·  EXECUTIVE & BOARD REVIEW  ·  PREPARED 30 JULY 2026
WEEK · MON 27 JUL — SUN 2 AUG 2026
Total Shifts
332
across 52 active sites
Rostered Hours
3,215
3,181.3 hrs filled
Fill Rate
98.5%
327 of 332 shifts filled
Staff Deployed
125
of 1,088 active staff
Customers Served
4
of 9 contracted customers
Unfilled Shifts
5
34 hrs uncovered — see below

Workload Distribution

Where the hours are going — by customer, by day, and by shift status.

Rostered Hours by Day

Hours by Customer

Shift Status Mix (332 shifts)

Customer Summary

CustomerShiftsHoursSitesShare of Hours
GLAD Glad Security2172,142.02966.6%
SXP Southern Cross Protection69551.31217.1%
SXPN SXP Newcastle39443.0813.8%
EGRP E Group — Protective Services779.032.5%
Remaining contracted customers (Customer 1, DSS Facilities, External SXP Coles, Patrol-BPGS, SXP Linked) had no rostered shifts this week.

Where We Have the Most Work

Top 15 sites by rostered hours this week, with owning customer.
#Site / AreaCustomerShiftsHours
1706 Mowbray Rd — Lane CoveGLAD21252.0
2Glad Group National Operations Centre (NOC)GLAD22236.0
3Rozelle ParklandsGLAD14168.0
4Prairiewood T-Way (TfNSW)GLAD14168.0
5Sydney Adhoc (SXP retail cover)SXP29164.8
6400 George St (Rapid — Mirvac)GLAD21163.0
7TfNSW — 44A Bluett Dr, Smeaton GrangeGLAD13156.0
8Chatswood ChaseGLAD16134.0
9Uber — T1 International AirportGLAD14108.5
10Kincoppal School, Rose BaySXP784.0
11Run 21203 — BeresfieldSXPN784.0
12Run 21215 — Maitland 2SXPN784.0
13Run 21223 — TorontoSXPN784.0
14Top Ryde City Shopping CentreGLAD669.0
15Newcastle AdhocSXPN668.0

Unfilled Shifts — Action Required

5 shifts (34 hours) currently unassigned this week.
DayTimeHrsSiteCustomerRole / NoteAdded to Roster
Fri 31 Jul10:00–14:004175 Liverpool StGLADCommercial Rover — JLL / CM3Thu 23 Jul, 8:13 AM
Sat 1 Aug13:00–21:008Uber — T1 InternationalGLADAdhoc Guard — Airport Uber RankSat 11 Jul, 5:22 PM
Sat 1 Aug18:00–00:006Chatswood ChaseGLADSecurity Officer — Rapid / VicinitySun 26 Jul, 4:59 PM
Sun 2 Aug13:00–21:008Uber — T1 InternationalGLADAdhoc Guard — Airport Uber RankSat 11 Jul, 5:22 PM
Sun 2 Aug23:00–07:008175 Liverpool StGLADCommercial Rover — JLL / CM3Thu 23 Jul, 8:13 AM
All five sit with Glad Security sites. The two Uber T1 weekend shifts have been open since 11 July.

Roster Entry Patterns — When Shifts Were Added

Creation timestamps recovered from 300 of 332 shift notes.

Time of Day Shifts Were Added

Key Insights

Bulk roster loads happen in the early morning: 52 shifts were entered in the 3 AM hour (mostly Mon 20 Jul, ~3:50 AM), covering TfNSW, Rozelle Parklands and other Glad core-hours sites for the whole week.

Afternoon is the peak scheduling window: 3–6 PM accounts for 128 shift entries — the busiest period for roster changes and adhoc additions.

Most shifts are planned well ahead: 167 shifts were added 7+ days before the shift date; 89 were added 3–6 days ahead. Only 11 were same-day additions.

Late-notice risk: 44 shifts were created within 2 days of start — mostly Sydney Adhoc retail cover (SXP) and replacement/training shifts, which drives short-notice fill pressure.

Confirmation status: 175 shifts Accepted and 22 already Clocked-In, but 56 remain Pending and 30 Submitted — worth a push before the weekend.

Full Shift Register — All 332 Shifts

Search or filter the complete week. Data extracted live from FieldServicer (BPG portal), 30 Jul 2026.
DayTimeHrsEmployeeStatusSiteCustomerAdded (DD/MM HH:MM)