DSS · Cleaning & Security — Customer Dashboard

ALL CUSTOMERS BY SERVICE LINE  ·  EXECUTIVE & BOARD REVIEW  ·  PREPARED 30 JULY 2026
WEEK · MON 27 JUL — SUN 2 AUG 2026
Total Shifts
739
26 customers · 105 sites
Cleaning
527
2,152.9 hrs · 71% of shifts
Security
212
2,145.4 hrs · 29% of shifts
Rostered Hours
4,298
4,172.2 hrs filled
Fill Rate
96.2%
711 of 739 shifts filled
Unfilled Shifts
28
126 hrs · 26 cleaning / 2 security

Service Line Overview

Cleaning and security workload side by side, across the week.

Rostered Hours by Day — Cleaning vs Security

Hours Split by Service Line

Top Cleaning Customers (hours)

Top Security Customers (hours)

All Customers — Cleaning & Security

Every customer with rostered work this week (26 of 72 contracted customers). Sorted by total hours.
CustomerClean ShiftsClean HrsSec ShiftsSec HrsTotal HrsUnfilled
46 other contracted customers had no rostered shifts this week.

Where the Work Is — Top Sites

Top 15 sites by rostered hours, tagged by service line.
#SiteCustomerServiceShiftsHours

Unfilled Shifts — Action Required

28 unassigned shifts (126 hours). 23 sit on BOC cleaning runs across regional NSW, VIC & QLD.
DayTimeHrsServiceSiteCustomer

Key Insights

Cleaning runs the volume, security runs the hours: cleaning delivers 71% of shifts (527) but the two lines are nearly equal in hours — 2,152.9 vs 2,145.4 — because security shifts average 10.1 hrs vs 4.1 hrs for cleaning.

BOC is the #1 cleaning account (117 shifts / 537.5 hrs across ~40 regional sites) but also carries 20 of the 28 unfilled shifts — the short 2–3 hr Gas & Gear runs in regional NSW, VIC and QLD are the hardest to cover.

Security is concentrated in a few majors: Knight Frank (604 hrs — 45-55 Clarence St, 20 Bridge St, 20 Martin Pl), G4S (572 hrs — Bank of America Sydney & Melbourne, Saronic, Snapchat) and Hilton Sydney (369 hrs) hold 83% of security hours.

Saturday dips for cleaning (144.8 hrs vs weekday ~345) while security stays flat all week — Thursday is the overall peak at 758 hrs combined.

Confirmation risk in cleaning: 152 cleaning shifts are still Pending vs 43 in security; Sunday's Sharks event crew (Cronulla) includes 2 unfilled slots.

Full Shift Register — All 739 Shifts

Search or filter the complete week. Data extracted live from FieldServicer (DSS portal), 30 Jul 2026.
DayTimeHrsEmployeeServiceStatusSiteCustomer